Numerous Android users have reported a weird error “Google play services has stopped”. This error message first started popping out on Android Lollipop 5.0 and 5.1 and then we saw it appearing on Android Oreo devices too. It comes out of nowhere so we started digging in it and discovered a few workaround solutions that can fix the issue.
There is no specific reason why it happens but there are a few tips you can fix Google Play Services has stopped error message. After trial and test, we found several methods that can fix it so go ahead and read below to find the best tip which fits for your device and the Android version it uses.
How to fix Google Play Store has stopped working
The first and foremost step you should do is to clear Google Play Services cache. If you don’t know what Google Play Service is, I will explain shortly. It is an app that acts as a framework for all the Google apps that are installed on your device. Clearing the cache may help. It has helped various users and might help you too. To do so follow the steps below:
- Take your device and open Settings -> Apps
- Scroll down till you find All apps -> Google Play Services
- Tap on it and then tap on “Force Stop” button.
- Tap on “Clear Cache”
The Google Play Service app will restart and hopefully, the issue will be fixed.
Unfortunately, sometimes simply clearing the cache won’t work to fix this issue, so we dug deeper to find other solutions. So head over and read below for the other tips.
The same way you cleared the Google Play Service app cache, clear the Google Play Services Framework cashe. It stores useful information and helps your phone connect and syncs with Google servers. Clearing the cache and restarting the app may fix the issue. So here are the steps to follow:
- Go to Settings -> Apps -> All Apps -> Google Play Service Framework
- Tap on it to open the app and then tap on “Force Stop” button.
- Clear the cache and the app will restart.
If this still doesn’t work to fix Google Play Service has stopped working error, keep trying the other solutions.
If you are still facing the issue and the above tips didn’t help, then try to “Reset the app preferences”. To do so follow the steps below:
- Go to Settings -> Apps -> Google Play Services
- Tap on it and depending on your Android version you will see “App preferences” or Set as default”
- Reset the app preferences and then restart your device.
Sometimes it happens that the WiFi networks conflict or block any of the IP addresses used by Google and this can cause the issue. Try to notice if the error happens on mobile data as well. A quick solution for this is to restart your router and your phone.
This may sound like a noob question but have you checked for updates. Numerous users have reported this to be a software bug and with a quick update is gone. So go to Settings -> About phone -> Software Update and check for updates.
Try to factory reset your phone. If it doesn’t help either a good tip is to install stock firmware. Just do a quick search and find a guide on how to install a stock firmware for your phone and simply follow it carefully. You can even drop a comment below or contact us and we would be happy to assist you further.
This isn’t a noob way anymore. If none of the above solutions haven’t worked for you, then you should probably try to install a custom ROM but be aware that it will void your warranty. Custom ROMs come with many improvements and less pre-installed apps than stock firmware. Find a stable ROM you like and stick with it.
Well, these are the tips we had for you to fix Google Play Service has stopped working error. If you have another tip that has worked for you, please share it in the comments below and I will update the article to help more people solve the issue. You know it is such an annoying problem so every tip is appreciated.